Refund & Cancellation Policy

What you pay for

A plan gives you access to manage your business listing on towntrove.in for the plan’s period (4, 8 or 12 months) from the date of payment. Access starts immediately after a successful payment.

Refunds

• Within 7 days: if you have not been able to use the plan because of a problem on our side, email us within 7 days of payment for a full refund.
• Claim rejected: if we find that you do not own or manage the business you claimed, your access is removed and the payment is refunded in full.
• Claimed by someone else first: if another verified owner claimed the same listing before your payment was completed, you get a full refund.
• Duplicate or failed payments: money deducted twice, or deducted for a payment that failed, is refunded in full.
• Apart from these cases, plans are not refundable once access has been used, and unused time is not refunded.

Cancellation

Plans do not renew automatically, so there is nothing to cancel. Your plan simply ends at the end of its period. Your listing stays on TownTrove; only owner editing stops until you renew.

How refunds are paid

Approved refunds go back to the original payment method (UPI, card, net banking or wallet) through PayU, usually within 5–7 working days.

Contact

Email info@quanbits.com with your registered email and the PayU payment ID (shown in your dashboard’s payment history).